Please note: This feature is available to all Birdie packages except those who are on Care Management-only package and those who use an external integration provider such as Careplanner, Staffplan, Caras etc.
Your Care Professionals can now view who will be visiting a Care Recipient next. We understand that sometimes Care Recipients want to know who they will next be visited by and when. Care Professionals can now access this information ensuring they can relay the latest information to the Care Recipient and promote successful handovers.
This is an opt-out feature which means if you do not want your Care professionals to see this information you will need to contact the support team via the chatbot function or at support@birdie.care to turn this off.
How to use this feature
Start by logging into your Birdie app, now click on the Clients tab at the bottom of the page. Click on the Care Recipient you would like to view upcoming visit details for.
You will then see the following information:
The date of the next visit
The time of the next visit
The Care Professional attending
If the visit has not been allocated yet it will show as 'not yet allocated'.
Changes to the schedule will automatically update if your phone is online and connected to the internet, you can refresh the page to ensure you’re relaying up-to-date details.
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