Alerts and Inbox
Information on how the alert manager works and how to configure your settings to suit you
8 articles

Written by Sabrina Treitz, Anjelica and Ravi



How to set on-call notifications up with Birdie
You can set up on-call notifications within Birdie's Agency hub.
Written by Sabrina Treitz. Updated over a week ago
An overview of all the Alerts in Birdie
This article will give you an overview of all the alerts you may receive as well as show you which ones you can configure.
Written by Anjelica. Updated over a week ago
How to use the Inbox feature
Learn how to manage and resolve alerts using the Inbox feature
Written by Anjelica. Updated over a week ago
How to use the Actions and Tags feature
Showcase that you are Caring or Safe as an agency with the Actions and Tags feature.
Written by Anjelica. Updated over a week ago
How to raise a concern via the Agency Hub
Raise an accident, incident or other via the agency hub
Written by Anjelica. Updated over a week ago
How to change your alert notification settings on Birdie
This article will show you how to personalise your alert settings so you never miss what is going on
Written by Anjelica. Updated over a week ago
How to download and print alerts
You can download and print alerts for a client with one click of a button
Written by Anjelica. Updated over a week ago
What does a 'Visit not completed' alert mean?
We have a specific medication alert that is related to your visit plan. This means you can resolve any medication errors within 30 minutes.
Written by Ravi. Updated over a week ago