Go to Team Birdie
All Collections
Alerts and Inbox

Alerts and Inbox

Information on how the alert manager works and how to configure your settings to suit you

8 articles
Sabrina Treitz avatarAnjelica avatarRavi avatar
Written by Sabrina Treitz, Anjelica and Ravi

How to set on-call notifications up with Birdie

You can set up on-call notifications within Birdie's Agency hub.
Sabrina Treitz avatar
Written by Sabrina Treitz. Updated over a week ago

An overview of all the Alerts in Birdie

This article will give you an overview of all the alerts you may receive as well as show you which ones you can configure.
Anjelica avatar
Written by Anjelica. Updated over a week ago

How to use the Inbox feature

Learn how to manage and resolve alerts using the Inbox feature
Anjelica avatar
Written by Anjelica. Updated over a week ago

How to use the Actions and Tags feature

Showcase that you are Caring or Safe as an agency with the Actions and Tags feature.
Anjelica avatar
Written by Anjelica. Updated over a week ago

How to raise a concern via the Agency Hub

Raise an accident, incident or other via the agency hub
Anjelica avatar
Written by Anjelica. Updated over a week ago

How to change your alert notification settings on Birdie

This article will show you how to personalise your alert settings so you never miss what is going on
Anjelica avatar
Written by Anjelica. Updated over a week ago

How to download and print alerts

You can download and print alerts for a client with one click of a button
Anjelica avatar
Written by Anjelica. Updated over a week ago

What does a 'Visit not completed' alert mean?

We have a specific medication alert that is related to your visit plan. This means you can resolve any medication errors within 30 minutes.
Ravi avatar
Written by Ravi. Updated over a week ago