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The Agency hub
The Agency hub
Articles on how to get the most out of the Agency hub
+2
11 articles in this collection
Written by
Luke Cullimore,
Simone Steenhagen,
Scarlett Aichroth
and 2 others
Getting started
How to login to the Birdie Agency Hub
A step-by-step guide to support you to log in
Written by
Scarlett Aichroth
Updated over a week ago
How to navigate between different agency branches on Birdie
If you are a care manager or caregiver linked to more than one agency, you can manage your care branches seamlessly with Birdie
Written by
Luke Cullimore
Updated over a week ago
Setting up your team as either a User or Admin on Birdie
The difference between Admin and a User
Written by
Georgina Orchard
Updated over a week ago
I can't switch branches on the Agency Hub
This article will help resolve the issue - allowing you to switch branches again in the Agency Hub
Written by
Luke Cullimore
Updated over a week ago
Agency hub features and settings
Customising your Settings on Birdie
A list of optional features to help you customise your experience of the Birdie app and Agency Hub
Written by
Simone Steenhagen
Updated over a week ago
How to configure your agency's passcode settings
Learn how to set up and personalise your Birdie app passcode.
Written by
Luke Cullimore
Updated over a week ago
Introducing the overruns/underruns feature
Understand and validate why an actual visit length is longer or shorter than expected
Written by
Luke Cullimore
Updated over a week ago
How to use the care planning feature
A digital tool to guide the creation of effortless, holistic and person-centered care plans.
Written by
Luke Cullimore
Updated over a week ago
Carer app settings
How to create an in-app message for caregivers
Creating an in-app message that will be displayed on the caregiver app.
Written by
Luke Cullimore
Updated over a week ago
How to reset your carer's passcode
If your carer is locked out of their Birdie app you can easily reset their passcode.
Written by
Anjelica
Updated over a week ago
How to manage visit visibility in the caregiver app
Gain greater control over the visibility of rotas shown in the app.
Written by
Luke Cullimore
Updated over a week ago