The Agency hub

Articles on how to get the most out of the Agency hub

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11 articles in this collection
Written by Luke Cullimore, Simone Steenhagen, Scarlett Aichroth and 2 others

Getting started

How to login to the Birdie Agency Hub

A step-by-step guide to support you to log in

Written by Scarlett Aichroth
Updated over a week ago

How to navigate between different agency branches on Birdie

If you are a care manager or caregiver linked to more than one agency, you can manage your care branches seamlessly with Birdie

Written by Luke Cullimore
Updated over a week ago

Setting up your team as either a User or Admin on Birdie

The difference between Admin and a User

Written by Georgina Orchard
Updated over a week ago

I can't switch branches on the Agency Hub

This article will help resolve the issue - allowing you to switch branches again in the Agency Hub

Written by Luke Cullimore
Updated over a week ago

Agency hub features and settings

Customising your Settings on Birdie

A list of optional features to help you customise your experience of the Birdie app and Agency Hub

Written by Simone Steenhagen
Updated over a week ago

How to configure your agency's passcode settings

Learn how to set up and personalise your Birdie app passcode.

Written by Luke Cullimore
Updated over a week ago

Introducing the overruns/underruns feature

Understand and validate why an actual visit length is longer or shorter than expected

Written by Luke Cullimore
Updated over a week ago

How to use the care planning feature

A digital tool to guide the creation of effortless, holistic and person-centered care plans.

Written by Luke Cullimore
Updated over a week ago

Carer app settings

How to create an in-app message for caregivers

Creating an in-app message that will be displayed on the caregiver app.

Written by Luke Cullimore
Updated over a week ago

How to reset your carer's passcode

If your carer is locked out of their Birdie app you can easily reset their passcode.

Written by Anjelica
Updated over a week ago

How to manage visit visibility in the caregiver app

Gain greater control over the visibility of rotas shown in the app.

Written by Luke Cullimore
Updated over a week ago