At Biteful, our approach to simplifying ordering is centered around three core features:
Unified Order: Instead of placing multiple orders, Biteful allows you to place one single order for all your suppliers.
My Catalog: Your catalog shows all the products from your suppliers, all displayed together on your order screen by default.
Automatic Distribution: Once you’ve selected your products and placed the order, our platform automatically distributes the orders to your suppliers. This is done either by sending an email with the order details or by directly integrating the order into your suppliers’ ERP systems.
We've broken ordering into Sections:
1. How to Start Ordering
After you've signed in, to start ordering, you have to navigate to the Orders page. There, you will see all your previously placed orders (click on them to open), but to start ordering, just click on the "New Order" button on the top right corner.
If you have any draft orders (the orders you've left unfinished last time), you can resume them from there, or create a new draft order instead.
2. My Products vs All Products
Instead of overwhelming you with thousands of products, Biteful categorizes products into two easy-to-navigate sections when ordering:
My Products (default): This section includes products that have been specifically assigned to you, those you’ve bookmarked, or custom products you’ve added. It’s a tailored collection that reflects your regular ordering preferences.
All Products: This section displays the entire range of products available from your suppliers on Biteful. It’s perfect for exploring new options and finding additional products you might need.
3. Searching vs Filtering
On Biteful, you can easily find products by using the search and filter features:
Searching: Type the product or supplier name into the search box. If you don’t see the desired product, try switching to the “All Products” view or check if you’ve previously added the product to the platform.
Filtering: Next to the search box, there’s a dropdown menu that lets you filter products by supplier name.
Keep in Mind: When you filter by supplier and then search for a product, the search will be limited to the products from the selected supplier. This makes it easier to find specific items from your chosen suppliers instead of seeing all.
4. Shopping Cart
When you’ve selected products from all your Suppliers, a Green shopping cart bubble will appear in the bottom right corner. Click on it to open the shopping cart, where all your selected products are automatically organized by supplier.
In the shopping cart, under each supplier, you can:
See Internal Team Comments: These are comments visible only to your team members and can be managed under the Supplier page settings.
Update Product Quantity: Adjust the quantity of each product by adding or removing items as needed.
Add Special Comments: You can leave specific instructions for each supplier, such as delivery dates or other special requests. These comments will be included in the order email sent to the supplier.
5. Sending orders out
Once you’ve confirmed that all the selected products and quantities are correct, and you’ve added any special comments, simply click the “Place Order” button. Our platform will then automatically distribute the orders to all your suppliers.
If a supplier is part of our platform, they will receive the order directly in their ERP or Biteful system. If they are not, they will receive a clearly structured order via email, containing all the necessary information.