To withdraw your funds, please follow the steps below:
Select the Cashier button (it can be found at the top of the BK8.io webpage), and enter the “Withdraw” tab to initiate the withdrawal process.
Choose a crypto currency to withdraw. (To know which cryptocurrencies we support, please refer to Supported Cryptocurrencies on BK8.io.section)
Enter the following details:
Your crypto address.
Your desired withdrawal amount.
Enter your Two-Factor Authentication (2FA) code. If you do not have one, please head to the Setting Up Your Two-Factor Authentication (2FA) section to do so.
Please ensure all the above data is correct, and select the “Request Withdrawal” button to submit your request.
To check your withdrawal status, please head to the “My Withdrawals” page located in your BK8.io account. You will be able to view your transaction details and track its progress on the blockchain.
Important:
Please ensure to verify your withdrawal address as all blockchain withdrawals are final and cannot be reversed.
For new BK8.io members, the minimum requirement to withdraw is to wager at least 1x TO on your deposit on any game. After fulfilling this requirement, there will be no limitations on your withdrawals.
To check if there are any fees when withdrawing, please refer to “Is There A Fee If I Deposit Certain Amounts? under the How do I make deposits on BK8.io section.
Note: To safeguard the data and funds of our members, BK8.io, may, at its discretion, request our members to perform a KYC of the following documents:
Level 1: Basic personal information.
Level 2: Copy of photographic proof of identity that is clear and visible.
Level 3 (Facial Identification): You will need to upload a photo of yourself holding your ID, and a piece of paper with "BK8.io"; your username, and the current date time written on it. Your face and the information you hold should be clear.
To know more about our KYC measures, please visit our KYC Completion page for more information.
Troubleshooting Withdrawal Issues:
1) Unconfirmed Transactions
Unconfirmed transactions are a common reason why withdrawals are unable to reach members’ wallets. Please note that every transaction must be confirmed before it is credited to its destination address. The number of confirmations needed will vary from wallet to wallet. Some may only require one (1) confirmation for Bitcoin, while others may require three (3) or more confirmations.
2) Manual Processing & Pending Withdrawals
Your withdrawals may be slowed due to several reasons:
I. The withdrawal amount is large and requires manual processing by our administrators. However, please be ensured that the manual withdrawals are almost instantly processed.
II. You have a new BK8.io account and have not met the requirements needed to withdraw. Please refer to the terms and conditions stated under “How Do I Withdraw Funds on BK8.io” section.
Please contact our Customer Support if you face further issues.