While BK8.io strives to settle your bets within an hour, ensuring a smooth and efficient experience - there may be occasional instances where settlement takes a bit longer.
Reasons for Delayed Settlements:
Unconfirmed Results: BK8.io may wait for official confirmation before finalizing the settlement, especially for close calls or disputed outcomes.
Feed Interruptions: Loss of data feed from results providers can cause temporary delays.
Technical Issues: Unforeseen technical glitches can occasionally impact settlement times.
What to Do if Your Settlement Takes Longer Than 1 Hour:
If your bet remains unsettled after 1 hour, fret not! BK8.io's exceptional support team is here to assist you. Here's how to get help quickly:
Contact BK8.io Customer Support: Don't hesitate to reach out to their 24/7 customer support via LiveChat.
Provide Your Ticket ID: This unique identifier is key for support to locate your specific bet. Here's how to find it:
Go to the "My Bets" section.
Locate the bet in question.
Find the "Ticket ID" associated with the bet. There might be a copy icon next to it.
Click the copy icon to copy the Ticket ID to your clipboard.
Remember: BK8.io prioritizes a seamless betting experience. If you encounter any delays, our responsive customer support team is always a click away via LiveChat!