This article explains how to add new users to Blackpurl, manage existing user accounts, and request additional licences if your dealership has used all available slots. The Users section covers two types of staff records: Licensed Users and Time Clocking Staff.
Navigating to the Users Section
The Users section is found in System Settings. To get there:
1. Click your initials in the Blackpurl header to open the account menu, then select Settings.
2. From the System Settings dashboard, click Users.
The Users section has two tabs: Licensed Users and Time Clocking Staff.
Tab 1: Licensed Users
The Licensed Users tab lists all user accounts currently set up in your system. The number of users you can add is limited to the number of licences your dealership has contracted with Blackpurl. For example, if your agreement covers 5 Licensed Users, the system will not allow you to add a sixth.
Adding a New Licensed User
If you have licences available, complete the new user form at the top of the Licensed Users tab:
1. Enter the new user's First Name, Last Name, and Email Address.
2. Indicate whether the new user is a technician.
3. Click ADD.
The new user will appear in the Licensed Users list at the bottom of the screen. Blackpurl will automatically send the new user an email they must action to finalise their account setup.
Amending an Existing Licensed User
To update an existing user's details, click Edit on the relevant user's line in the Licensed Users list. After making your changes, tab off the field to save them.
Next Steps After Adding a User
Once you have added a new Licensed User, set up their permissions and multi-factor authentication (MFA). The following articles cover both:
What are User Permissions / How to Setup User Permissions (no longer available)
Tab 2: Time Clocking Staff
The Time Clocking Staff tab lists staff who are set up for Payroll Clocking and Job Clocking. This tab is also where salespersons are configured for use in Customer Order unit deals.
For clocking setup, see Payroll Clocking and Job Clocking Setup (no longer available).
For salesperson setup in unit deals, see Setup Customer Order Unit Deal - Salesperson (for commission) (no longer available).
Requesting Additional Licences
If your dealership has used all available Blackpurl licences, or you need to add a new Time Clocking Staff member beyond your current allocation, you will need to contact Blackpurl Sales for a quote on additional licences. See Support, Upgrades & Add-ons for how to do this.