Some of our customers are in places that Google has trouble working correctly.

As much as Google and other mapping services are extremely helpful (GPS Explained), sometimes it can be downright hard to get your address to line up with reality on the ground.

If you enter an address into google maps directly (https://maps.google.com), you can get the same response as in Blazemark — usually. So you know it is Google and not Blazemark.

It is important to understand there is an underlying correlation (known as geocoding) that Blazemark relies heavily upon between the following:

Enter a street address, and Google can turn it into a GPS.

Or enter a GPS and Google will provide a street address.

This geocoding works a vast majority of the time, but not 100%.

You may have to simply "disable continuous geocoding" and drag the map marker to where it belongs. See more here.

Maybe your problem is that the address is in an "off limits" government area.

NOTE: The U.S. Department of Defense banned Google from capturing images of military bases for its entertaining Street View facility on Google Maps, citing security risks.

For example, searching for an address yielded an incorrect location. And using the street view feature, I could see the main portion of the island was off limits to Google.

The actual building at the address was named “FRCSW Mfg Bldg 472" and provided a Plus Code as the address (PR54+6J):

Wait. What? How does this work?

It seems that the base on Coronado has some buildings mapped using “Plus Codes” (read more here https://maps.google.com/pluscodes/) instead of street addresses.

You can manually add such "Plus Code" addresses and put them in the right place on the map in Google.

Then you can search for things that you have already added to the map via these Plus Codes:

Yes, this is a pain.

The alternative is to ensure you drag the map marker to the proper location when you can't rely on address-to-GPS geocoding.