1. Forgot username
If you’ve forgotten your account username but have an email address or phone number linked to your account, contact our support team through our website. Provide the linked email address or phone number and, if possible, attach a screenshot showing your ID—we’ll help you restore access.
💡If you haven’t linked an email address or phone number, you won’t be able to recover your account. We recommend linking your details for recovery right away to avoid situations like this.
2. Forgot password
If you’re having trouble because your password is incorrect, try to remember your password and account username, or look for them in your browser settings or saved password history.
If you previously linked an email address to your account, click the “Forgot password” button in the login window and enter your email address. The site will send you an email with further instructions on how to recover your details. Alternatively, you can enter the phone number linked to your account to recover your details using an SMS code.
Also, if you linked your VK page, you can log in with it or through other social networks available on the site.
💡 Tip
If you have any questions or need more information, please don’t hesitate to contact our support team.
We’re always happy to help!