All Collections
Payments and Payouts
What should I do if my payment isn't showing up in my account even though I've paid?
What should I do if my payment isn't showing up in my account even though I've paid?
Updated over a week ago

If you've made a payment and it's not appearing in your Bloom Money account, please follow these steps:

  1. First, check your bank account to confirm if the payment has been debited. Payment processing can sometimes take a while to show up.

  2. Search for any acknowledgments from Bloom Money, like confirmation emails or messages, regarding the transaction.

  3. Double-check that you entered the correct payment details, including the specific circle or account intended for the payment.

  4. Give some time for the transaction to process, as there can be delays due to banking procedures.

  5. If your payment still isn't reflected after waiting, or if you're worried about the transaction, please reach out to the Bloom Money team at contact@bloommoney.co or via the chat feature on our website. Be ready to provide details of the payment such as the date, amount, and any transaction reference you might have.

Did this answer your question?