Find quick answers to common questions about our services — all in one place.
Welcome to the Prime Challenge Help Center. Here you’ll find everything you need to know about rules, payouts, and risk management. Use the sections below to navigate.
Quick answers to your Instant Access Sim rules and payouts.
Quick answers to your 1-Step Challenge rules, objectives, and payouts.
Quick answers to your 2-Step Challenge rules, objectives, and payouts.
Quick answers to your 3-Step Challenge rules, objectives, and payouts.
Quick answers to your Synthetic Challenge rules, objectives, and payouts.
Your go-to guide for understanding the rules of each trading plan.
Explore our evaluation process, trading parameters, and drawdown rules.
Learn how to request withdrawals and manage your earnings.
Learn how to grow with us through our affiliate partnership program.
Join our exclusive contests and monthly trading competitions.
Discover how to purchase your account seamlessly with our step-by-step guide using various payment methods.
Learn about our promotions and special offers
Learn how to verify your identity and complete the KYC process for a funded account.
Important updates, platform news, and policy changes