If you’re driving a non-Tesla vehicle that supports charging at Tesla Superchargers, you can use select Tesla stations directly through the Bluedot for Fleets app.
⚠️ The order matters at Tesla Superchargers: tap Continue in the app first, then plug into your vehicle. This is different from Electrify America and EVgo, where you plug in first.
What You Need:
A Tesla NACS adapter, if your vehicle doesn’t have a built-in Tesla (NACS) charging port. Your Fleet Manager should provide this adapter.
A Tesla Supercharger with a T symbol. These are the stations compatible with non-Tesla EVs. You can find them by the T icon on their map pins in the Bluedot for Fleets app.
How to Start Charging:
Open the Bluedot for Fleets app and find a nearby Supercharger with a T symbol.
Tap the station pin to view stall availability and navigate to the location.
Park at an available stall. If you use an adapter, attach the Tesla NACS adapter to the Supercharger cable. Don’t plug into your vehicle yet.
In the app, select the stall number shown on the Supercharger and confirm that it matches.
Tap Continue to start the session.
Within 1–2 minutes, plug the cable into your vehicle. Make sure it’s fully seated. You should hear a click.
Charging usually starts within about 30 seconds. You can monitor it in the app.
Vehicle with a built-in Tesla (NACS) port? Follow the same order: tap Continue first, then plug in.
Seeing an “Oops” message or charging not starting?
If the cable was plugged into your vehicle before you tapped Continue, the Supercharger may not detect your vehicle. The session times out after about 2 minutes and you’ll see an “Oops” message. The cable stays locked until then.
To fix it:
Unplug the cable from your vehicle and plug it back in.
Don’t tap Continue again. Tapping it again while a session is starting can cause another error.
If charging still doesn’t start, try a different stall or contact us in the app while you’re at the station.
How to Stop Charging:
When you’re ready to end your session, tap the Stop Charging button on the charging screen in the Bluedot for Fleets app.
Notes:
Not all Tesla Superchargers are available for non-Tesla vehicles. Always look for the T symbol on the Bluedot for Fleets map.
Always start the session in the app before plugging into your vehicle.