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Card Transfer Rules
Card Transfer Rules

I'm getting rejected from my card transfer, what could be the reason?

Mira avatar
Written by Mira
Updated over a week ago

There are certain rules you should be aware of to ensure a successful transfer when adding money via Bluedot card transfer. If you encounter any issues when attempting to add funds, please refer to this guide before trying again.

Transfer Limits:

$100 in 24 hours
$3000 in 30 days
Daily minimum transfer: $20
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If the total amount of all confirmed transactions made using the card number, cardholder name, email address, or payment IP in the last 24 hour exceeds $100, your request to add funds will be denied.​
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If the total amount of all confirmed transactions made using the card number, cardholder name, email address, or payment IP in the last 30 days exceeds $5,000, your request to add funds will be denied.

Count Velocity Decline

  • Definition: Limits the number of transactions (attempted or declined) from an entity (card number, email, etc.) within a specific time frame to prevent fraud.

  • Thresholds:

    • 1 hour: 15 attempts or 10 declines

    • 3 hours: 20 attempts or 15 declines

    • 24 hours: 35 attempts or 30 declines

  • What Triggers It? Exceeding the set limits within the respective time frames.

  • Outcome: Transactions exceeding these limits are declined.

Relative Velocity Decline

  • Definition: Compares transaction attempts from one entity against another within a set time to identify unusual activity.

  • Thresholds (varies based on entity comparison and time frame):

    • 3 hours to 7 days: Limits range from 3 to 7 attempted transactions.

  • What Triggers It? Exceeding comparative entity limits.

  • Outcome: Exceeding limits results in declined transactions.

  • 3 hours: 3 attempted transactions

  • 24 hours: 5 attempted transactions

  • 7 days: 7 attempted transactions

Country Mismatches Decline

  • Definition: Flags transactions where payment IP, billing, and card countries don't match.

  • What Triggers It? Mismatch among payment IP country, billing address country, and card country.

  • Outcome: Transactions with mismatches are declined.

Force 3D Rules

  • Definition: Requires additional authentication for high-value transactions (between $3,000 and $50,000).

  • What Triggers It? Transactions exceeding $3,000.

  • Outcome: Transactions require further identity verification.

Threshold Decline

  • Definition: Declines transactions over a certain amount ($50,000).

  • What Triggers It? Transactions exceeding $50,000.

  • Outcome: Automatic transaction decline.

Card Type Restrictions

  • Credit Cards: Not accepted.

  • Commercial Cards: Not accepted.

  • Outcome for Both: Transactions using these card types are declined.

Cumulative Spend Decline

  • Definition: Flags entities exceeding a cumulative spending limit within 24 hours or 30 days.

  • Thresholds:

    • 24 hours: $100

    • 30 days: $3000

  • What Triggers It? Exceeding cumulative spending limits.

  • Outcome: Transactions are declined if limits are surpassed.

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