Skip to main content
All CollectionsAdd Money
Card Transfer Rules
Card Transfer Rules

I'm getting rejected from my card transfer, what could be the reason?

Mira avatar
Written by Mira
Updated over a week ago

There are certain rules you should be aware of to ensure a successful transfer when adding money via Bluedot card transfer. If you encounter any issues when attempting to add funds, please refer to this guide before trying again.

Transfer Limits:

$100 in 24 hours
$3000 in 30 days
Daily minimum transfer: $20
​
​
If the total amount of all confirmed transactions made using the card number, cardholder name, email address, or payment IP in the last 24 hour exceeds $100, your request to add funds will be denied.​
​
If the total amount of all confirmed transactions made using the card number, cardholder name, email address, or payment IP in the last 30 days exceeds $5,000, your request to add funds will be denied.

Count Velocity Decline

  • Definition: Limits the number of transactions (attempted or declined) from an entity (card number, email, etc.) within a specific time frame to prevent fraud.

  • Thresholds:

    • 1 hour: 15 attempts or 10 declines

    • 3 hours: 20 attempts or 15 declines

    • 24 hours: 35 attempts or 30 declines

  • What Triggers It? Exceeding the set limits within the respective time frames.

  • Outcome: Transactions exceeding these limits are declined.

Relative Velocity Decline

  • Definition: Compares transaction attempts from one entity against another within a set time to identify unusual activity.

  • Thresholds (varies based on entity comparison and time frame):

    • 3 hours to 7 days: Limits range from 3 to 7 attempted transactions.

  • What Triggers It? Exceeding comparative entity limits.

  • Outcome: Exceeding limits results in declined transactions.

  • 3 hours: 3 attempted transactions

  • 24 hours: 5 attempted transactions

  • 7 days: 7 attempted transactions

Country Mismatches Decline

  • Definition: Flags transactions where payment IP, billing, and card countries don't match.

  • What Triggers It? Mismatch among payment IP country, billing address country, and card country.

  • Outcome: Transactions with mismatches are declined.

Force 3D Rules

  • Definition: Requires additional authentication for high-value transactions (between $3,000 and $50,000).

  • What Triggers It? Transactions exceeding $3,000.

  • Outcome: Transactions require further identity verification.

Threshold Decline

  • Definition: Declines transactions over a certain amount ($50,000).

  • What Triggers It? Transactions exceeding $50,000.

  • Outcome: Automatic transaction decline.

Card Type Restrictions

  • Credit Cards: Not accepted.

  • Commercial Cards: Not accepted.

  • Outcome for Both: Transactions using these card types are declined.

Cumulative Spend Decline

  • Definition: Flags entities exceeding a cumulative spending limit within 24 hours or 30 days.

  • Thresholds:

    • 24 hours: $100

    • 30 days: $3000

  • What Triggers It? Exceeding cumulative spending limits.

  • Outcome: Transactions are declined if limits are surpassed.

Did this answer your question?