This article will go over the process for setting up a charity to receive their grant payments via ACH versus check. This can speed up the grants processing timeline by 3-5 business days!
E-Payment Setup
Either the donor or the donor's advisor sends an email contact at the charity to the Give support team. This person should be someone that can set up the ACH instructions.
Charity email contact will receive an invite from bill.com to set up their account and the corresponding ACH instructions
Done! The charity will now receive all payments via e-pay
E-Payment Details
When we send an ePayment to a charity we also send:
An email notification when the payment is scheduled, and when the payment is deposited. The emails include the payment info:
Payment Method
Payment Date
Invoice #s paid
An update to their bank statement regarding the deposit, called a header
Note: The charity's notification email is managed on the Giving support team side. If you are the charity and you need to change your notification email, please contact care@bluegive.org
Header Records
The header on the charity's bank statement tells them where the deposit came from, and what it is for.
The headers display different info based on whether the charity is a standard ePayment charity, or a verified national charity in our Network.
Standard ePayment charity
We send the following information to the charity's bank for their bank statement header:
< Business name the payment is sent from > via BILL; this will be GiveClear Foundation
Invoice number being paid with the payment
If multiple invoices are paid with one payment, invoice # will not show, instead it will say Multiple
Amount paid
Reference ID (this is the ACH Confirmation Number)
What is sent with the E-payment?
Below is an example of what is sent to the charity's bank account:
Below is an example of the grant letter that is sent to the charity around the time the charity receives the funds (this can be a couple days before or after). The email will be sent from operations@tifingive.com
Note: What is displayed on bank statements is dependent on what the receiving bank chooses to display.