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How can I resend a donation receipt to a donor?

Find out how to send a donor their donation receipt from your admin dashboard!

Updated over 2 weeks ago

Step 1: Navigate to Your Admin Dashboard

If your home page is not your admin dashboard, click on the drop down box at the bottom of the screen next to “Viewing Dashboard For” to view a list of organizations that you are an administrator for. Click on the name of your organization you’d like to access.

Step 2: Go to your Donation Reports page

Click on “Reports” while in your Admin Dashboard, this tab will expand, then click on the "Donations" option to be taken to your organization’s donation records and information.

Step 3: Search Your Donation Report

Use the Search bar to locate the donor who's receipt you would like to send.

Step 4: Resend the Donor's Receipt

Click on the receipt icon to send the donation receipt to the email address associated with the donor's gift.

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