1. New Feature: Update Shipping Information for Canvas Enquiries
We have introduced a new feature to streamline the shipping process for canvas enquiries. Now, there is an 'Update Shipping Information' button available. When clicked, a form will appear, allowing artists to easily update the shipping information after winning an order and receiving payment. Once the tracking information is updated and the order is marked as shipped, the client will be notified of the shipping details and tracking via email and text.
2. Improved Order Tracking for Canvas Purchases
When a canvas is purchased, an order is automatically created for that purchase, allowing clients to easily track their purchase status. The 'Update Shipping Information' button is available in the order details, enabling clients to enter and update shipping information. Once the shipping information is submitted and the order is marked as shipped, the client will be notified of the shipping details and tracking via email and text.
Need help? Contact the support team via your Artist panel by clicking on the support button.