If you need to change a participant's registration for a class, you can easily do so by following these steps. The process is simple and ensures that the participant's information is always up to date.
1. Find the participant
Start by going to the participant list, where you can see a summary of all registered participants.
If the participant list is long, you can use the search bar to quickly find the participant using their name or email address.
2. Open the participant's profile
Click on the participant's name or email address to open their profile.
On the profile you will find all the necessary information and options to manage their registrations.
3. Navigate to the Training tab
Inside the participant's profile, select the Training tab from the menu at the top.
Here you will get an overview of all the classes that the participant is registered for, as well as opportunities to make changes.
4. Manage registration or attendance
Next to the desired class, you will see three small dots that will open a menu. Click this to view your options.
You can now choose between:
Delete Registration: Remove the participant's registration for the class if they no longer wish to participate.
Delete attendance: Correct attendance data for a specific training if an error has occurred.
The changes will take effect immediately and will be updated automatically in the system.
Need help?
If you have any questions or encounter any problems, you are always welcome to contact us. Our support team is ready to help you find a solution.