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How Membership Lifetime Value (LTV) is Calculated

Ronny Christensen avatar
Written by Ronny Christensen
Updated over a month ago

📌 Method: MemberLifetimeValue

This article explains how we calculate the total revenue per member over time.

How is Lifetime Value Calculated?

Identifying Active Members

  • We examine which members are still active at the end of each month.

Retrieving Invoices and Payments

  • We extract all purchases made by these members.

Calculating the Average Lifetime Value

  • Total revenue per month divided by the number of active members.

Visualizing the Data

  • Data is displayed in an area chart to track trends over time.

Example Calculation

Let’s assume we calculate the lifetime value for a membership group over three months.

Month

Revenue from Members

Active Members

Average per Member

January

50,000 DKK

100

500 DKK

February

48,000 DKK

95

505 DKK

March

52,000 DKK

110

472 DKK

We sum up the total revenue:
50,000 + 48,000 + 52,000 = 150,000 DKK

We calculate the average per member:
150,000 ÷ 305 = 491 DKK (average per member)

Why is this Important?

Lifetime value indicates how much a customer contributes to revenue on average. It provides an indicator of long-term profitability and whether it is worth investing in member retention.

💡 Result: A graph showing the average revenue per member over time.

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