What This Screen Does
This is the sign-up page where a new user creates an account for the platform. Think of it like filling out a membership application — you provide your personal details, company information, choose a subscription plan, and agree to the terms. Once you submit, the system creates your account and logs you in automatically.
How to Get There
Open the application in your browser.
On the login page, click the Sign in link — or navigate directly to the registration URL.
If you are already on the login page, click the Sign up or Get started link.
You are now on the Register screen.
Step-by-Step Guide
1. Enter Your Name
Field | Required | What to Enter |
First name | Yes | Your first (given) name. |
Last name | Yes | Your last (family) name. |
These two fields appear side by side on wider screens.
2. Enter Your Email Address
Field | Required | What to Enter |
Email address | Yes | A valid email address (e.g. |
Make sure you type it correctly — you will need it every time you log in.
3. Choose a Password
Field | Required | What to Enter |
Password | Yes | A secure password for your account. |
Click the eye icon on the right side of the field to show or hide your password as you type.
Pick something strong — a mix of letters, numbers, and symbols is recommended.
4. Enter Company Information
Field | Required | What to Enter |
Company name | Yes | The name of your business or organisation. |
Homepage | Yes | Your company’s website URL (e.g. |
Vat no | Yes | Your company’s VAT number (tax identification number). This is used for billing and invoicing. |
5. Select a Plan
Field | Required | What to Enter |
Plan | Yes | Choose your subscription plan from the dropdown. |
There are two options:
Premium — the full-featured plan (selected by default).
Standard — a more basic plan.
You can change your plan later from your account settings.
6. Enter Your Address
Field | Required | What to Enter |
Address line | Yes | Your street name and number. |
Postal number | Yes | Your ZIP or postal code. |
City | Yes | The city where you are located. |
Country | Yes | Your country name. |
7. Accept Terms and Conditions
Toggle the Accept terms and conditions switch to on.
This is required. You cannot create an account without accepting the terms.
Links to the Terms of Service and Privacy Policy are displayed below the form — read them before agreeing.
8. Create Your Account
Click the Create account button at the bottom of the form.
The system will:
Validate all your inputs.
Create your account.
Log you in automatically.
Redirect you to the dashboard (or to the page you were trying to visit before registering).
If something goes wrong, an error message will appear at the top of the form in a red box.
What Happens Behind the Scenes
You click "Create account"
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Form validates all fields (Yup schema)
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API call: register({ firstName, lastName, email, password, confirmPassword, companyName, homePage, vatNo, plan, addressLine, postalNumber, city, country, isTermsConditionAccepted })
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Server creates your account and returns authentication credentials
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You are logged in automatically
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You are redirected to the dashboard (or the returnTo URL if one was provided)
Troubleshooting
“I filled everything in but the Create account button does nothing”
Make sure all required fields are filled in. Every field on this form is required.
Look for small red error messages below individual fields — they tell you exactly what is missing or incorrect.
Make sure you have toggled the Accept terms and conditions switch to on.
“It says my email is invalid”
The email must follow a standard format:
name@domain.com.Check for typos — extra spaces, missing
@sign, or a misspelled domain.Make sure there are no spaces before or after the email address.
“I get an error after clicking Create account”
A red error message will appear at the top of the form. Read it carefully — it usually explains the problem.
Common causes include: the email address is already registered, the server is temporarily unavailable, or a required field was missed.
If the error is unclear, try again. If it keeps happening, contact support and include the error message.
“The form cleared all my data after an error”
When an error occurs, the form resets to its default values for security reasons (especially to clear the password field).
You will need to fill in your details again. Consider writing down your information before retrying.
“I already have an account but ended up here”
Click the Sign in link near the top of the page (next to “Already have an account?”).
This will take you to the login screen where you can enter your existing credentials.
“I do not know which plan to choose”
Premium gives you access to all features and is selected by default.
Standard is a more basic option with fewer features.
If you are unsure, start with Premium — you can always change your plan later from your account settings.
“I cannot see my password as I type it”
By default, the password field hides what you type for security.
Click the eye icon on the right side of the password field to reveal your password.
Click it again to hide it.
“What is a VAT number and where do I find it?”
A VAT number (Value Added Tax number) is a tax identification number assigned to your business.
It is usually issued by your country’s tax authority when you register your company.
If you are unsure, check your business registration documents or ask your accountant.
“The page just spins after I click Create account”
The button shows a loading indicator while the system processes your registration. This usually takes a few seconds.
If it spins for more than 30 seconds, check your internet connection.
Try refreshing the page and submitting again. If the problem continues, the server may be experiencing issues — try again later.