How to get here
Click on Facilities in the left menu.
You are now on the door opening screen.
Step-by-step guide
1. Review the breadcrumb navigation
At the top of the page you will see a breadcrumb path: Dashboard > Door Access > List. You can click Dashboard to go back to the main dashboard or Door Access to return to the door access section root.
2. Use the status tab to filter
Below the breadcrumbs there is a tab bar with a single All tab. The All tab shows a badge with the total number of door access entries. Click the All tab to see all entries (this is selected by default).
3. Read the door access table
The table shows all door access events. Each row is one access attempt. Here are the columns:
Timestamp – The exact date and time of the access attempt.
Member – The name, profile picture and email address of the person who attempted access. Click the name or avatar to go to that member's profile.
Device ID – The identifier for the physical door device that was used.
External ID – An external reference ID from the door access system.
Status – Whether the access attempt succeeded, failed, timed out, or is unknown.
4. Understand the status indicators
Each row has a coloured status chip in the Status column:
Succeeded (green) – The person opened the door successfully.
Failed (red) – The access attempt was rejected. Hover over the chip to see the reason.
Timeout (yellow/orange) – The door system did not respond in time.
Unknown (red) – The system could not determine what happened.
5. Sort the table
Click a column header to sort the table by that column.
The table is sorted by Timestamp in descending order (newest first) by default.
Click the same column header again to reverse the sort direction.
6. View a member's profile
Click a member's avatar or name in the Member column. You will be taken to that member's detail page where you can see their full profile.
7. Adjust pagination
At the bottom of the table you will find pagination controls.
Change rows per page to show more or fewer entries at a time.
Use the page navigation arrows to move between pages.
Enable Compact mode to make the rows more compact and fit more data on screen.
Do you need help?
Write to us at support@bookingboard.io and we will help you.