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Door Access Log – See Who Opened the Door

In this article, you will learn how to find door access logs so you can see who used the door system and when it was used.

Written by Ronny Christensen

How to find the door access log

  1. Go to the Dashboard home page

  2. Click on Facilities

  3. Select Door Access


What you can see in the log

Here you get a full overview of all door activity in the system.

You can see:

  • Who attempted to open the door

  • When the door was used

  • Whether the access attempt was successful or failed

  • Which member or user triggered the access attempt


Door access status

The log typically shows two types of status:

  • Successful → The door was opened successfully

  • Failed → The access attempt was rejected


How to use the log

The door access log can be used to:

  • Troubleshoot access issues

  • Verify member access

  • Monitor facility usage

  • Document access activity


Important

The log always shows both successful and failed attempts, giving you a complete overview of all door system activity.

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