How to get here
In the left-hand menu, click Members → .
Select Members or Membership.
Click + New member in the top right corner.
You are now on the Create a new user screen.
You can also use the shortcut by clicking the search field at the top of the page.
1. Upload a profile picture
On the left side of the form you will find an image placeholder.
Avatar
Required. Click the placeholder to open the image uploader. Select a JPEG, JPG, PNG, or GIF file. The image is cropped to a square — adjust the crop area and confirm. Maximum file size is limited by the system.
2. Set email verification
Email Verified
Optional. On by default (verified). If you switch it off, the system automatically sends a verification email to the user. Leave it on if you have already confirmed that the email address is correct.
3. Fill in personal information and contact details
Full Name
Required. The member's full first and last name.
Email Address
Required. A valid email address in the format name@example.com.
Phone Number
Required. The member's phone number.
4. Select a country
Country
Required. Click the dropdown and start typing the country name to filter the list. Each option shows the country's flag, name, country code, and phone prefix. Select the correct country.
5. Fill in the address
State/Region
Required. The state, province, or region where the member lives.
City
Required. The name of the city.
Address
Required. Street name and number.
Zip/Code
Required. Postal code.
6. Enter company and role
Company
Required. The name of the company or organisation the member belongs to.
Role
Required. The member's role — e.g. "Member", "VIP", "Trial", or "Staff".
7. Save
Click the Create button at the bottom right. The system validates all fields, creates the profile, and redirects you to the user list. A green "Create success!" notification confirms everything went well.