What This Screen Does

This is where you view a single newsletter in full. Think of it like opening a letter from a stack of mail — you get to read the teaser (a short summary) and the full content of the newsletter. From here you can also navigate back to the list, edit the newsletter, or view its live version.

How to Get There

Open the dashboard.
In the left-hand menu, click Newsletter.
Click on any newsletter in the list.
You are now on the Newsletter Details screen.

Step-by-Step Guide

At the top of the screen you will see a toolbar with several actions:

Action	What It Does
Back	Takes you back to the newsletter list.
Go Live (external link icon)	Opens the live, public-facing version of the newsletter. Only visible when the newsletter is published.
Edit (pen icon)	Opens the newsletter in the editor so you can make changes.

2. Read the Teaser

Below the toolbar, you will see the newsletter’s teaser text displayed in a subtitle style.
The teaser is a short summary that gives readers a quick idea of what the newsletter is about.
This is the same teaser shown in preview cards on the newsletter list.

3. Read the Full Content

Below the teaser, the full HTML content of the newsletter is displayed.
This can include formatted text, images, links, and any other rich content the author included.
The content area is centered on the page with a maximum width of 720 pixels for comfortable reading.

4. Navigate Away

When you are done reading, you have three options:

Click Back to return to the newsletter list.
Click the Edit icon (pen) to make changes to this newsletter.
Click the Go Live icon (external link) to view the published version — this only appears if the newsletter has been published.

What Happens Behind the Scenes

You click a newsletter from the list
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The page reads the newsletter ID from the URL
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API call: NewslettersService.getById({ id })
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The newsletter data is stored in the app state
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The teaser and full HTML content are displayed on screen
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(If the newsletter is not found or an error occurs)
An error message is shown with a "Back to List" button

Troubleshooting

“I see a loading skeleton that never goes away”

The page is waiting for the newsletter data to come back from the server.
Check your internet connection and try refreshing the page.
If the problem continues, the server may be experiencing issues — try again in a few minutes or contact your administrator.

The error message is displayed directly on the screen. Read it carefully — it usually explains what went wrong.
The most common cause is that the newsletter no longer exists or has been deleted.
Click the Back to List button to return to the newsletter list and try opening a different newsletter.
If the newsletter should exist, contact your administrator — there may be a permissions issue.

“I cannot see the Go Live (external link) button”

The Go Live button only appears when the newsletter’s status is published.
If the newsletter is still a draft, this button will not be shown.
To publish the newsletter, click the Edit icon and change its status to published.

The content is rendered from HTML. If it looks odd, the original newsletter may contain formatting issues.
Click the Edit icon to open the editor and review the HTML content.
Common causes include unclosed HTML tags, missing images, or broken links embedded in the content.

“I clicked Edit but nothing happens”

Make sure you are clicking the pen icon in the toolbar area at the top of the page.
If the page does not navigate, try refreshing and clicking again.
Check that you have permission to edit newsletters. If your role does not include editing rights, the link may not work as expected. Contact your administrator to verify your permissions.

“The page is completely blank”

This can happen if the newsletter ID in the URL is invalid or has been changed manually.
Go back to the Newsletter list from the left-hand menu and click the correct newsletter.
If the problem persists, clear your browser cache and try again.

The details screen is for viewing only. There is no delete action on this page.
To delete a newsletter, go back to the newsletter list where delete options are typically available, or open the edit screen.

Newsletter Details