How to get here
In the left menu, find staff ,click Employee list.
Find the employee on the list and click their name.
You are now on the Employee profile screen.
Step-by-step guide
Profile header
At the top of the page you see the employee's name and role (e.g. Member, Owner). This gives a quick overview of who the profile belongs to and their function in the system.
The About section
The About section shows the employee's basic contact details: Address: The employee's registered address. Email: The employee's email address. Phone number: The employee's phone number with country code. These details are pulled automatically from the employee's profile and can be updated via the Edit employee screen.
The Feedback section
The Feedback section shows the average feedback given to the employee for the selected period. A Gold average is shown as a reference point — this represents the average for the entire fitness centre. Feedback is divided into the following categories: Overall: The overall average score. Trainer preparation: Score for the employee's preparation for the session. Trainer observation: Score for the employee's observation skills during the session. Clarity of instructions: Score for the clarity of the employee's instructions. Logistics: Score for the logistical aspects of the session. Feedback helpfulness: Score for how helpful the employee's feedback was. Warmup effectiveness: Score for the effectiveness of the warmup.
Do you need help?
Contact support and include information about:
The employee's name and email
What you were trying to do
When the problem occurred