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Event Details

This is where you view the full details of a single event. Think of it like opening up a flyer for an event — you can see its title, description, images, dates, and who has signed up. There are two tabs: one for the event overview and one for the ...

Written by Ronny Christensen
Updated over 3 weeks ago

What This Screen Does

This is where you view the full details of a single event. Think of it like opening up a flyer for an event — you can see its title, description, images, dates, and who has signed up. There are two tabs: one for the event overview and one for the list of participants.


How to Get There

  1. Open the dashboard.

  2. In the left-hand menu, click Events.

  3. Click on any event in the list.

  4. You are now on the Event Details screen.


Step-by-Step Guide

1. Review the Toolbar

At the top of the page you will see a toolbar with two actions:

  • Back — Click this button to return to the events list.

  • Edit (pencil icon) — Click this icon to open the edit screen for the current event.

2. Switch Between Tabs

Below the toolbar there are two tabs:

Tab

What It Shows

Overview

The event’s images, title, dates, and description.

Participants

A list of everyone who has signed up for the event, with a badge showing the total count.

  • Click a tab to switch views.

  • The Participants tab displays a small badge with the number of participants.

3. View the Overview Tab

When the Overview tab is selected, you will see the following sections from top to bottom:

  • The event’s images are displayed in a grid layout.

  • The first image is shown large on the left. Up to four additional images appear in a smaller grid on the right.

  • Click any image to open it in a full-screen lightbox viewer.

  • Use the lightbox to browse through all images, then close it when you are done.

Event Title

  • The event title is displayed in large, bold text.

  • Next to the title you will find:

    • A Share button (share icon) — use this to share the event.

    • A Favourite toggle (heart icon) — click to mark or unmark the event as a favourite. It is checked by default.

Date Information

Field

What It Shows

Available

The sign-up window — from the date sign-ups open to the date they close.

Durations

The actual event period — from the start date to the end date.

  • Each date field is shown with a calendar or clock icon for easy identification.

Description

  • Below the dates, the full event description is rendered as rich text (formatted content with headings, lists, links, etc.).

4. View the Participants Tab

When the Participants tab is selected, you will see a grid of participant cards:

  • Each card shows:

Element

What It Shows

Avatar

The participant’s profile picture (or a default avatar).

Name

The participant’s full name.

Phone button

A red phone icon — click to start a phone call to the participant.

Email button

A blue mail icon — click to open your email client with the participant’s address.

  • The cards are arranged in a responsive grid: one column on mobile, two on tablets, and three on desktop.


What Happens Behind the Scenes

You open the Event Details page
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The system reads the event ID from the URL
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API call: EventService.details({ id })
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Event data (title, description, images, dates) is loaded
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API call: EventService.getTickets({ id })
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Participant list is loaded
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Overview tab is displayed by default
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You can switch to the Participants tab or click Edit


Troubleshooting

“The page is blank or shows no event information”

  • The event ID in the URL may be invalid or the event may have been deleted.

  • Try going back to the events list and clicking the event again.

  • If the event was recently deleted by another user, it will no longer be available.

“The images are not loading”

  • The image files may have been removed from the server or the URLs may have expired.

  • Check your internet connection and try refreshing the page.

  • If the problem persists, the images may need to be re-uploaded from the event edit screen.

“The Participants tab shows zero even though people signed up”

  • The participant count badge updates when the page loads. Try refreshing the page to get the latest data.

  • If the issue continues, the participants may have cancelled their sign-ups.

  • Contact your administrator if you believe the count is wrong — there may be a sync delay.

“I cannot see the Edit button”

  • The edit icon (pencil) should appear in the top-right area of the toolbar.

  • If it is missing, your role may not have permission to edit events.

  • Ask an administrator to check your role permissions.

“Clicking a participant’s phone or email icon does nothing”

  • The phone button opens your device’s default phone app. On a desktop computer without a phone app configured, it may not work.

  • The email button opens your default email client. If none is set up, the link will not function.

  • Make sure you have a default app configured for tel: and mailto: links on your device.

“The page takes a long time to load”

  • The system makes two separate requests when loading this page — one for the event details and one for the participants.

  • If your internet connection is slow, this may take a moment.

  • Events with many high-resolution images will take longer. Be patient or check your connection.

“The description looks like raw code or is not formatted”

  • The description is rendered as Markdown (a simple formatting language). If the original content was entered incorrectly, it may not display as expected.

  • Go to the edit screen and review the description field. Make sure the formatting is correct.

“I clicked Back but ended up on the wrong page”

  • The Back button always takes you to the main events list.

  • If you navigated to this page from somewhere else (like a search result), use your browser’s back button instead to return to your previous location.

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