How to get here
Open the Booking Board app.
Start a purchase — this could be a membership, a punch card package, a product in the shop, or another action that requires payment.
Once you have selected what you want to buy and are ready to pay, you are automatically taken to the payment session.
You are now on the payment screen.
Step-by-step guide
Step 1 — The payment form
The entire screen is a web view (a kind of mini-browser inside the app) that shows Reepay's payment form.
Card details
Fields where you enter your card number, expiry date, and security code (CVC).
Confirm / Pay button
Submits your payment details and completes the purchase. The button text may vary depending on the amount and language.
Cancel button
Cancels the payment and takes you back to the previous screen without charging anything.
The payment form may support several payment methods depending on what your fitness centre has enabled (e.g. Visa, Mastercard, MobilePay). All details are sent encrypted directly to Reepay — the app does not store your card details.
Step 2 — Fill in your payment details
Enter your card number in the relevant field. Enter the expiry date (month/year). Enter your security code (CVC) — the 3 digits on the back of your card. If the form requires additional details (e.g. name or address), fill in those fields too.
Step 3 — Complete the payment
Tap the Pay button to complete the payment. The app sends your payment details to Reepay, waits for approval from your bank, and automatically takes you back to the previous screen with confirmation that the payment has been completed.
Step 4 — Cancel the payment
If you change your mind, you can tap the Cancel button in the payment form. You are taken back to the previous screen and nothing is charged.
Do you need help?
Contact BookingBoard support via the chat in the system or at support@bookingboard.io.