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Edit an Event

This is where you update an existing event in the system.

Written by Ronny Christensen

How to get here

  1. Open the dashboard.

  2. Click Event in the left-hand menu.

  3. Find the event you want to edit in the list and open it.

  4. Click the Edit button to open the edit form.

You are now on the Edit event screen.

Step-by-step guide

1. Edit event details

This is the main card at the top of the form. It contains the core information about your event. Event title (Required): The name of the event. This is the main title shown to attendees. Confirmation email template (Required): Select an email template from the dropdown. This email is sent to attendees after they have registered successfully. Only templates of the Ticket Confirmation type are shown in the list. Short description (Required): A brief summary of the event. This is shown in event listings and previews. Keep it concise. Full description (Required): A detailed description of the event, the programme, and what attendees can expect. Use the rich-text editor to add formatting such as bold text, links, and lists. Accounting code (Required): A number used for financial tracking and reporting. Enter the account number that corresponds to this event in your bookkeeping system.

Note: The Location availability field (which lets you choose which centres/locations can host the event) is only shown when creating a new event. You will not see it on the edit screen.

2. Upload or change event images

Below the description fields you will see the image uploader. Click to add one or more images from your computer. Images are cropped to a 4:3 aspect ratio. The recommended size is 2048 × 1536 pixels. At least one image is required. To remove a single image, click the remove button on that image. To remove all images at once, use the Remove all action. When you remove an image on the edit screen, it is deleted from the server immediately.

3. Set public visibility

Toggle the Publicly available switch on or off. When switched on, the event is visible and accessible to the public. When switched off, the event is hidden from the public.

4. Edit the event schedule

This card controls when the event takes place and when people can register. Event date and time: Start (Required): Date and time for when the event begins. Uses 24-hour format. Cannot be in the past. End (Required): Date and time for when the event ends. Must be later than the start date. Registration period: Opens (Required): Date and time for when registration opens. This is the earliest time people can register. Closes (Required): Date and time for when registration closes. Must be later than the opening date. Cannot be later than the event end date.

5. Edit ticket types

Every event must have at least one ticket type. Each ticket type has its own name, capacity, price, and tax rate. For each ticket type fill in: Name (Required): The name of the ticket type (e.g. General admission, VIP, Early Bird). Available tickets (Required): The maximum number of tickets available for this type. Must be 0 or greater. Price (Required): The price per ticket. Shown with your default currency symbol. Must be 0 or greater. VAT rate (Required): The tax rate applicable to this ticket type. Select from the dropdown. To add a new ticket type, click the Add ticket type button at the bottom of the card. To remove a ticket type, click the red Remove button next to it. You must have at least one ticket type. The form will not submit without one.

6. Edit registration options (optional)

Registration options let you collect extra information from attendees when they register (for example t-shirt size or dietary preferences). For each option fill in: Name (Required): The label shown to attendees (e.g. T-shirt size, Dietary requirements). Input type (Required): How attendees will provide their answer. Select from the available types (e.g. Select, Radio, Text). Values (Depends on input type): For Select or Radio types: enter a comma-separated list of choices (e.g. Small, Medium, Large). For Text type: leave this empty — attendees write their own answer. To add a new option, click the Add option button at the bottom of the card. To remove an option, click the red Remove button next to it. Registration options are entirely optional. You do not need to add any.

7. Save changes

Click the Save changes button at the bottom right of the form. The system will: Validate all your inputs. Update the event record. Upload any new images you added. Show a green Update successful! notification. Navigate you back to the previous page.

Do you need help?

Contact support and include information about:

  1. The event title

  2. What you were trying to do

  3. When the problem occurred

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