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I get an error after clicking Book drop-in

Written by Ronny Christensen

Problem

A red error message appears after you click Book drop-in.

Possible cause

Common causes include the member already being booked for this class, the class being full, or a server problem. The error message typically describes the specific issue.

Solution

  1. Read the error message carefully — it usually describes the cause directly.

  2. Check whether the member is already enrolled in the class.

  3. Check whether the class has available capacity.

  4. Try again. If the problem persists, contact support with the exact error message.

If the problem persists, contact support and include details about:

  • The exact error message you received.

  • When the issue occurred.

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