Troubleshooting
Guided guides to help you get unblocked, understand what’s happening, and move forward with performance, access, and operational tasks.
4 articles
Why isn't my campaign spending?A checklist for campaigns that are active but generating no impressions or spend.
Why isn't my payment showing in my balance?What to do when a payment is not reflected in your account balance
Hotel troubleshootingHow to fix hotel import errors, hotels not showing in campaigns, and CSV upload issues
Troubleshooting FAQCommon questions when something is not working — campaigns, hotels, payments, and more.