Q1: Will I receive finance reports?
A: Yes
Q2: What will be shown in the finance reports?
A: You can find an example finance report within your welcome pack. You will be sent two pages, a payment summary and a booking summary.
Your payment summary will detail:
- Number of paid Sessions
- Value paid by Customer
- Value paid by Pebble (any discounts and discrepancies)
- Value of payment Exempt Sessions (to be reconciled by your finance team)
- Pebble Fees and VAT
- Total Payable to Nursery
Q3: How often do I receive my statement?
A: At the beginning of each month.
Q4: Who will my statement be sent to?
A: This is at your discretion, to change this please contact support@bookpebble.co.uk
Q5: When will I receive my payment?
A: At the end of each month.
Q6: How do I update my stripe details?
A: To update your stripe details, please contact support@bookpebble.co.uk
Q7: Who processes tax free payments?
A: Your finance team should reconcile these payments.
We value your input and are always looking for ways to improve our communication and services.
If you have any questions or feedback about this feature, please reach out to us on the chat icon or at support@bookpebble.co.uk.