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What if I want to change the decision on an application?

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Written by Team Boom
Updated over 2 weeks ago

To change the decision on an application, please open the Applications page in the Boom partner platform. Then, click "All" in the status bar and search for the application that you are looking to redecision.

Open the application, click "Undo decision" and select whether you would like to "Notify applicant of this change via email".

Once the decision has been undone, the application can be redecisioned.

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