BoomScreen - Applicant Screening
Applicants and property managers: learn more about BoomScreen.
What is tenant screening?
What is the Fair Housing Act? How does it relate to tenant screening?
How do I contact BoomScreen support?
Why is tenant screening important?
What screening services does Boom offer?
Do I need to manually collect income documents with BoomScreen?
What if I have properties in multiple states?
How do applicants start their application?
Why is an application status submitted vs pending decision?
How long does it take for application screening reports to come back?
What does the "in progress" status mean on an application?
Does BoomScreen notify applicants once I've made a decision?
What if an applicant's credit report is not appearing on their submitted application?
What if I want to change the decision on an application?
Can I integrate BoomScreen with my property management software (PMS)?
How does Boom’s consumer reporting agency status differentiate BoomScreen from other tenant screening solutions?
What is considered when recommending a decision on an application?
How does BoomScreen verify income?
Does BoomScreen support co-signers (“guarantors”)?
How do I merge applications?
How do I change my application fee?
How do I change the role from co-signer/guarantor to applicant (and vice versa)?
How do I move an application to a different property/unit or community/site?
How do I get a copy of the decision email sent to applicants?
How do I update application notification settings?
How do I cancel/refund an application?
How do I add custom questions to my application?
How do I print an application?
How do I add an additional user?
How do I add additional/custom questions?
How do I change the rent amount for a property/unit?
How do I update the screening template for a specific property?
My identity verification failed. What do I do now?
Why haven't I received a decision on my application?
Can I edit my application after I submit it?
Will the tenant screening process affect my credit score?
What happens if there is a mistake on my screening report?
How can I check what’s on my tenant screening report?
How much is the application fee?
How long does the application process take?
Will my rental history be checked?
Can I provide a guarantor or co-signer?
What if I'm not comfortable linking my
bank account for income verification?
How do I add co-applicants and/or a guarantor?
How do I dispute the decision on my application?
What if I forgot to upload a document before submitting my application?
How do I log back into my application?
How do I contact support if I have questions or need help?