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Plan Limitations

Here are the limitations of each plan (if any).

Shane McLoughlin avatar
Written by Shane McLoughlin
Updated yesterday

What Features Come With Each Plan?

Wondering what plan level your event is using, and which features are available? Here's how to check and what to do if you want to upgrade.


How to Check Your Event’s Plan Level

To find out what plan an event is using:

  1. Open the event on the Booth.Events Dashboard

  2. You’ll see the plan level listed right at the top of the event page.


Basic Plan Limitations

Basic events have several limitations which are outlined on the Pricing (or Billing) page:

  • You can't add your logo or change the image for the event; it's locked to the app icon as shown in the image above

  • You can't customize the gallery or session pages, and these pages show the Booth.Events logo

  • You can't use the Data Collection feature

  • ... and several others including all of the Pro Plan limitations below - please see the Pricing page for more


Pro Plan limitations

The Pro Plan offers more features but still has some restrictions. Here’s what’s not included:

  • You can’t use the Advanced iPad Customization features (also known as white-labeling).

  • You can’t connect your own domain (like gallery.yourwebsite.com ) for your event galleries.

  • You can’t create custom microsites using your own HTML.

  • Kiosk Mode is not available on the Pro Plan.

  • Webhooks are not supported.

Check out the full list on the Pricing page.


How can I upgrade my event(s) so I can use those features?

It's easy to subscribe to a Pro or Pro+ Membership plan:

  1. Go to the Billing page

  2. Buy or Change your plan to the Pro or Pro+ plan that suits you

  3. Complete checkout

Your existing event(s) will be upgraded. You can read more details about upgrading, canceling, and other membership questions here.

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