In Bound Admin, you may request that an Association change their PIN.
Sending a PIN change request will require that the PIN is changed before Wallet transactions can continue.
Wallet PINs
Wallet PINs are required for Wallet transactions on Bound. This PIN is crucial to managing payments, and a school may lose or forget this PIN.
To reset a PIN for a school's wallet as an admin, see the steps below.
Changing a Wallet PIN
1 - While logged in as an Admin, select 'Wallets' from the dashboard menu.
2 - While in the 'Wallets' window, click 'View All Wallets.'
3 - Next, select the school whose PIN you'd like to change.
4 - After you've selected the appropriate school, next to 'PIN Status,' click 'Reset PIN.'
Once you click 'Reset PIN,' a pop up will appear requiring you confirm this request. To continue, click 'OK.'
After clicking 'OK,' the PIN has been reset. Remember that resetting a Wallet PIN disables a school's current PIN until they set up a new one. Another pop up will appear, click 'OK' to close it.
The pop up will close, and you'll again see the Wallet Information page. The 'PIN Status' will now display as 'Reset Pending.'
Note: After a PIN reset, schools/associations will see a message like the one pictured below:
Note: Once this action is complete, schools/associations must reset their PIN. They will not be able to complete Wallet transactions until the PIN is reset.