If you are using the "Require Administrative Staff to Approve" feature please proceed to the Student Database>Documents page and approve the uploaded images on all Requested Documents first before you clear your students at the program level.
Go to the Student Database page.
Click on "Documents" in the gray navigation bar.
The documents you have added to your Global Library under Registration will appear across the horizontal task bar. Click on the Document Header for which you wish to approve the uploaded information.
For Example: Click on "Sport Physical" to take you one step deeper where you can view and approve or reject the documents.
Click on the yellow clipboard to open the uploaded file.
Click on the image title to open and view the uploaded information.
To Approve or Reject the Uploaded Document, Click on the "PENDING APPROVAL" button.
Click on "Approve Document" or "Reject Document"
To leave administrative notes as to why you rejected a document type in the Admin Notes field. The added information from this field will not be sent to parents and is only visible on the Admin side.
Reasons you might "Reject Document" might be the Physical has expired, or perhaps they have uploaded the wrong information or form. Adding a note here can make further Clearing of this student on the Program>Student page much more efficient.
Notice on the the main listing for this document the status, the date approved/rejected and by who will display. This information will also be detailed if the CSV file from this page is downloaded.
When you are ready to approve/reject the next Document from your global library. Click on "Documents" again in the gray navigational bar.
Click on the document type you wish to approve or reject and repeat the process.
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If a document does not have the "Require Administrative Staff to Approve" feature turned on, you can add this feature at any time. To do so, click "PROGRAM" in the primary task bar.
Click on "Registrations" to return to the global registration set up page.
Click on "Documents"
Click on the pencil in front of the document you wish to add the "Require Administrative Staff to Approve" for.
Scroll down and toggle on the "Require Administrative Staff to Approve"
Click on "Save Document". Then return to the Student Database>Documents page and continue the approval process.