Prior to selling at gate you need to make sure your readers are connected to your school stripe account. You only need to do this once. Here are instructions if you have not yet attached your reader:
Connecting an S700 Reader
NOTE: You will need to have a separate device such as a laptop, iPad or Chromebook with the Box Office open as described below to run reader transactions.
NOTE: It is strongly advised to test your readers and a transaction several days before your first event to ensure they work correctly.
From the events area on your school admin page, navigate to the event you are taking tickets for. Click on the ticket icon on the event and select "Box Office".
2. In the Box Office Area, click "Launch Checkout".
3. To connect the reader to the checkout screen, click on the "Select a Reader" button and select which reader you will be connecting to from the dropdown.
4. After selecting the reader, it should show up in the accept payment area as a darker green button. If the connection is not successful, an error message will likely display.
5. To run a transaction, click on the green plus buttons to add tickets to the checkout. Once you have selected to total number of tickets for the transaction, click on the green button that matches the reader name.
6. The reader should now display the total price for the transaction, and you can then tap, insert, or swipe the card.
7. The reader screen will return to the green Bound screen, and the checkout page on the computer should say successfully charged near the top and allow you to proceed with the next transaction.
