What is KYC?
KYC (Know Your Customer) is the identity verification process used to confirm your identity and help keep your BovaRefill account secure.
Why do I need to complete KYC?
KYC helps BovaRefill verify that you are the rightful account holder, prevent fraud and unauthorized activity, and meet applicable regulatory requirements.
How do I complete KYC verification on BovaRefill?
Log in to your BovaRefill account and go to your Profile/Account settings. Select the KYC or Verification option and follow the instructions provided.
You may be asked to provide personal information and identity documents, such as your BVN and a valid means of identification. Complete the required steps and submit your information for verification.
What information do I need for KYC?
You may be required to provide information such as your full name, date of birth, BVN, phone number, and valid identification details, depending on the verification requirements applicable to your account.
How long does KYC verification take?
Verification time may vary depending on the information submitted and the verification process. You will be notified once your verification is completed or if additional information is required.
What happens if my KYC verification fails?
Review the information you submitted and make sure your details and documents are accurate, clear, and valid. If you are unable to complete verification, contact BovaRefill Support for assistance.
Is my KYC information safe?
BovaRefill takes measures to protect your personal and verification information. Your information is handled in accordance with the BovaRefill Privacy Policy.