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The Invite Email Temporary Password has Expired

You've sent an invitation email but the temporary password has expired.

Updated over 2 years ago

When a new team member has been invited they receive an email to log into the site. In this email is a temporary password they need to use. Then upon login they will create and confirm their own password.

If too many days have gone by, and a team member you’ve invited didn’t log in, it’s possible they will receive a notification that their temporary password has expired. No worries! It’s easy to resend the invite.

  • Navigate to the My Store dashboard and locate that team member. Click on the three dot action menu at the end of the row and choose Resend Invite.

  • They’ll receive another invite email with a new temporary password to log in with.

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