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User Roles and Permissions
User Roles and Permissions

This article explains user roles and their permissions, also how to invite other users to your team and giving them the correct permissions.

Updated over a year ago

User Roles and Permissions

Each role has different permissions allowing them to perform specific actions within BrandKeep.

  • Owner: The Owner role can do perform all actions on the site.

  • Editor: The Editor role can almost do everything on the site but does not have the ability to change the store's BrandKeep plan and enable a KeepMail email address.

  • Viewer: The Viewer role can view all dashboards, but does not have the ability to add or edit any brand cards, assets, contacts, tasks, or team members, but can download BrandKeep content.

Adding Users to Your Store in Brandkeep

There are three types of roles in BrandKeep that you can assign a team member; Owner, Editor, and Viewer.

Pro and Base plans can add unlimited Viewer roles. The Free plan does not have the ability to add any viewer roles.

The permissions of an Owner and Editor are almost identical. However, Owner roles have the ability to change the store's BrandKeep plan and enable a KeepMail email address. Otherwise all abilities are the same.

The Viewer role can view all dashboards, but does not have the ability to add or edit any brand cards, assets, contacts, tasks, or team members, but can download BrandKeep content.

To add a team member to your store, navigate to the My Store dashboard:

  1. Click on the + Team Member button.

  2. Add the email address for your team member(s) and select a role from the dropdown.

  3. Click on Invite to send invitation emails to the team.

  4. Your team member(s) will receive a welcome email that includes a temporary password. Once they log into BrandKeep they can add their name and update their password.

Note: Once a team member has been invited, but have not yet logged in, their status will show a value of ‘Inactive’.


Removing Users From BrandKeep

  1. To remove a user from your BrandKeep site, first navigate to the My Store dashboard.

  2. Click on the three vertical dot action menu and select Remove User from the options.

  3. From the Delete User pop, click the Delete button. This will remove that user from your BrandKeep site.

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