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What to do if your Outlook Email is failing to connect to Breakcold
What to do if your Outlook Email is failing to connect to Breakcold
Festus Seiwoh avatar
Written by Festus Seiwoh
Updated over 4 months ago

To resolve this issue:

  1. Contact Your Administrator:
    If you are using a work or school account, reach out to your Microsoft/Office 365/Outlook administrator to enable SMTP authentication for your account.

  2. Enable SMTP Authentication Manually:

    • Navigate to Users > Active Users.

    • Select the user experiencing the issue, then click Mail.

    • Under Mail Settings, locate SMTP Authentication and ensure it is enabled.

For more information, visit official documentation.

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