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What to do if emails are not sending in your campaign

Festus Seiwoh avatar
Written by Festus Seiwoh
Updated over 4 months ago

Hey Breakcolders👋

Issue: Emails in the sequence are not sending.

  • Main Cause: The email account is not successfully connected to Breakcold backend infrastructure.

Steps to Fix:

  1. Go to Settings > Email Connection.

  2. Disconnect and reconnect your inbox.

  3. For Gmail users:

    • Ensure you follow the exceptions provided.

    • Select the correct Oauth connection method as shown.

This should resolve the issue.

Watch the video below for a walkthrough 👇

What to do if there is a problem with sending email campaigns - Watch Video

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