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What to do if emails are not sending in your campaign
What to do if emails are not sending in your campaign
Festus Seiwoh avatar
Written by Festus Seiwoh
Updated over 4 months ago

Hey Breakcolders👋

Issue: Emails in the sequence are not sending.

  • Main Cause: The email account is not successfully connected to Breakcold backend infrastructure.

Steps to Fix:

  1. Go to Settings > Email Connection.

  2. Disconnect and reconnect your inbox.

  3. For Gmail users:

    • Ensure you follow the exceptions provided.

    • Select the correct Oauth connection method as shown.

This should resolve the issue.

Watch the video below for a walkthrough 👇

What to do if there is a problem with sending email campaigns - Watch Video

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