Skip to main content

How to reach out to the healthcare provider?

Need to get in touch with a healthcare provider or the clinical support team? Here's how you can do it:

Send a Message Through Your Profile:

  • Log in to Your Profile: Head over to your Patient Dashboard and log in using your credentials. 🖥️

  • Navigate to the Message Center: Once you're logged in, easily find the "Message Center" section. 💬

  • Select Clinical Chat: Here, you can send your questions or concerns directly to a healthcare provider for assistance.

Prefer to Speak with Someone Directly?

You can also give the Clinical Support Team a call at (855) 983-5347. Simply select option 3 to be connected with a team member during the following hours:

Monday–Friday: 7:00 AM–3:00 PM PST

For the most up-to-date contact details, please check your account portal.


Need Assistance?

If you have any questions about your order or need further assistance you can reach us through any of the following channels:

  • Live Chat: Available through the Brello website and Brello App

  • Phone: 1-888-BRELLO-1

We're always here to help! 😊

Did this answer your question?