You can create and send email messages directly from BridgeU to a single student or multiple students at once using your preferred email provider.
What Mail Options Are Available?
When using your preferred email provider, replies will be received in your email inbox—not within the BridgeU messaging system.
You will see the following options:
Send via Gmail:
Email addresses will automatically be added to Gmail as Bcc recipients.Send via Email Client:
Choose this option if you are using a different email provider. You can begin composing your email directly.Copy to clipboard:
Copies all selected email addresses so you can paste them into your email provider.
Send an email to a student
Use this option when you want to email only one student.
Go to the Students tab to view the student list.
Locate and select the student you want to contact.
Click the Email students button.
In the pop-up, choose your preferred option: Send via Email Client, Send via Gmail, or Copy to clipboard.
Send an email to more than one student
Use this option when you want to email more than one student.
Go to the Students tab to view the student list.
Use the checkboxes on the left to select the relevant students.
Click the Email students button.
In the pop-up, choose your preferred option: Send via Email Client, Send via Gmail, or Copy to clipboard.
Note: If you see an error stating that the number of selected students is too high to email, it means the system has reached its email limit. In this case, you can either select fewer students or use the “Copy to Clipboard” option to send the emails through your email client. The copied email addresses will be separated by commas.
If you are using Outlook, note that the default separator is a semicolon, so you may need to enable comma separation by going to File > Options > Mail, checking “Commas can be used to separate multiple message recipients,” and clicking OK.
Please refer to the video below for a detailed walkthrough:
If you have any questions, need further assistance or have some general feedback for us - we’d love to hear from you! Contact our Support team via Live Chat and by emailing hi@bridge-u.com.
You can also ask our BridgeU Community, a space exclusively for our BridgeU counsellors to ask questions, share insights, provide feedback and get help not just from BridgeU, but directly from other BridgeU counsellors.