How do I withdraw funds?
1. To withdraw funds, simply go to the Wallet section in the top-right corner of the website.
2. Then choose your preferred withdrawal method, enter the amount, and click Create Request.
3. Please note that each payment method has different limits and fees. You can find these at the bottom of the Wallet window.
How long does a withdrawal take?
Withdrawals are usually processed within the first few minutes, and typically take 5 to 30 minutes. We process withdrawals around the clock, including weekends.
Withdrawal speed may depend on how busy the payment system is, but under our policy, the maximum wait time is 24 hours.
Withdrawal status: "Processing." What does this mean?
The status "Processing" means that we have approved your withdrawal request and the transaction is being transferred. The funds have already been sent for processing and should soon arrive in your account.
It may take up to 3 days, although transactions are usually completed much faster.
What should I keep in mind before withdrawing funds?
Before withdrawing funds, please note that every transaction is checked for compliance with all the website rules set out in our User Agreement. If you have followed all the rules, your withdrawal will be approved and given the status "Processing", which means it has passed the check successfully.
If you used your deposited funds to win, you should not have any problems withdrawing your winnings.
Withdrawal status: "Error." What should I do?
If your withdrawal request was declined, be sure to contact our Support Team to find out why it was canceled. They will help you understand the situation and provide the necessary guidance.
If a withdrawal to your mobile bank account has not arrived within 3 business days, contact our Support Team and we will be happy to help.
Follow the website rules, and your withdrawal will go smoothly and without any issues.
💡 Tip
If you have any questions or need more information, please don't hesitate to contact our Support Team.
We're always happy to help!