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What does 'failed payment' mean?

Booking payment status — a payment attempt failed from a card decline, ACH bounce, or similar. Retry or update the payment method to clear it.

Definition:
This status means a client payment attempt has failed, either due to a card decline, ACH bounce, or another issue.

Details:

  • Brindlechute automatically detects the issue and shows the failure reason.

  • You can retry the payment or change the method from the booking view.

Action Required:
Retry or update the payment method to resolve the failure.

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