Booking Status, Payments & Lifecycle
Understanding booking states and financial status.
18 articles
- How To Cancel a Booking
- Booking status: the lifecycle of a reservation
- How is trip status different from booking payment status?
- Refund a booking after cancelling without a refund
- What does the 'unpaid' payment status mean?
- What does 'payment scheduled' mean?
- What does 'balance paid' mean?
- What does 'needs payment' mean?
- What does 'failed payment' mean?
- What does 'overdue' mean?
- What does 'needs refund' mean?
- Where to View Client Transaction Statuses in Brindlechute
- What does 'scheduled' mean for a client payment?
- What does 'expected' mean for a payment in progress?
- How the Client Portal Helps Clients View Trips, Invoices, and Itinerary Details
- Can International Customers Pay via ACH?
- How to Apply a Gift Card Payment to a Booking
- Adding Notes to a Canceled Booking