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Explaining each Guide Notification in Brindlechute

Guide notifications ensure your team always knows when they’re assigned, unassigned, reminded, or paid—keeping trips and payouts smooth.


Notification

What It Tracks

Used For

Editable

Can Turn Off

Delivery Options

Assigned to Trip

Guide is assigned to a trip

Confirms trip details and responsibilities

No

Yes

Email / SMS

Guide Invitation to Connect to Organization

Outfitter invites guide to join

Starts connection process

No

No

Email / SMS

Guide Invitation to Create an Account and Join

Guide asked to create account and connect

Ensures guide onboarding

No

No

Email / SMS

Guide Invitation Reminder

Auto-reminder to complete invitation

Keeps onboarding moving

No

No

Email / SMS

Guide Payment Scheduled

Outfitter schedules payout

Confirms upcoming payment

No

No

Email only

Guide Payment Paid

Guide payout has been issued

Confirms payment delivery

No

No

Email / SMS

Guide Unassigned From Trip

Guide removed from trip

Clears schedule and updates responsibilities

No

Yes

Email / SMS

Trip Canceled Notice

Trip canceled by outfitter or client

Alerts guide to update schedule

No

No

Email / SMS

Guide Pre-Trip Reminder

Sent ahead of trip day

Keeps guides prepared

Yes

Yes

Email / SMS

Guide Needs Connected Account

Guide missing required Stripe connection

Ensures payouts can be issued

No

No

Email only

Need to pause everything? There's a master toggle in your Notification Settings that turns off all guide notifications at once. Switch it back on anytime to resume automated notifications.


Why it matters

The two places you have control are the Pre-Trip Reminder (where you can set the tone and timing) and the immediate New Trip Assigned notification (which can be disabled in favor of the reminder).

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