You can upload files directly to an experience’s itinerary to give clients quick access to important information—like packing lists, maps, or trip details. These files show up in the client portal under the experience name, making them easy to find before and during the trip.
How to Upload a File
Follow these steps to add files to your experience:
From the left sidebar, go to Products → Experiences
Click the Edit (pencil) icon next to the experience you want to update or simply click on the experience name.
In the Experience Info section, scroll past Image & Video to Attachments in client portal and click Add document
Upload a new file (PNG, JPG, or PDF, max 20MB) or select one you’ve used before
Click Add
Click Save & Next at the top of the page, then Update Experience to save your changes
What Your Clients Will See
Files appear in both the Booking Portal and the Client Portal (Itinerary tab)
In the Client Portal, they are organized under the Attachments section
Each file includes an eye icon for quick viewing
Clicking a file opens it in its original format (PDF, PNG, or JPG)
Important to Know
These uploaded files are separate from compliance documents.
Attachments in client portal (this feature): Gear lists, maps, trip info
Documents section (near the bottom of the experience page): Required and optional documents, waivers, and questionnaires managed through Brindlechute.
Adding files to your itinerary is a simple way to keep clients informed and prepared—helping create a smoother, more professional experience from booking to trip day.