An experience in a booking can be edited on that booking only. This lets you change the name, description, images, video, files like a PDF, or required paperwork for one booking without changing the experience for anyone else.
This is useful when a client asks for something the standard experience doesn't cover, or for custom trips you quote directly. You can start from a general listing, then edit it on the booking so it reads as the trip you actually sold — for example, renaming it Group Float Trip — 10 people, ABC Company, adjusting What is included, What is not included, and What to bring to match what that group agreed to, or adding a PDF quote with their pricing.
You can do this while creating a booking or on a booking that's already confirmed, so a client request close to the trip can be reflected in what they see.
Edit an experience on a booking
Open the booking:
Creating a new booking — click New booking at the top of the left sidebar, then add the experience in the Itinerary builder.
Editing an existing booking from Bookings — click Bookings in the left sidebar, click the booking to open it, then click Edit (top right).
Editing an existing booking from the Trip calendar — click Trip calendar in the left sidebar, click the trip, click Manage booking in the pop-up, then click Edit (top right).
In the Itinerary builder, under Experiences, click the underlined experience name. The Edit experience for this booking pop-up opens.
Update the fields you want to change — for example, rename the experience, edit the description, add images or a video link, or add a file like a PDF by clicking Add document under Attachments in client portal.
Click Save for this item.
Save the booking:
New booking — finish creating the booking as usual.
Existing booking — click Save (top right). In the Review changes window, check your changes, then click Save.
What you can change
Experience name
Description
Images and video — add PNG or JPG files up to 20mb, drag to reorder, or insert a video link. The first image is used as the cover on online booking.
Attachments in client portal — add PDF, PNG, or JPG files up to 20mb. They show under Attachments in the client portal for this booking only.
What is included, What is not included, and What to bring
Documents — required documents, optional documents for clients, required waivers, optional waivers for clients, and required questionnaires
What this does not change
Your changes apply to this booking only, and everyone on the booking sees them, including in Trip details on the client's invoice. The experience itself is unchanged, and other bookings using it are not affected.
To go back to the experience's saved details, click Reset to current.