Confirm your guides are set up to receive payments automatically through Brindlechute.
The Bank Account Status in your guide roster shows whether each guide has completed their payout setup in the Brindlechute Guide App.
1. Where to Check Bank Account Status
From your Outfitter Dashboard, click Guides in the left sidebar.
You’ll see your guide roster with guide names listed vertically on the left.
Across each guide’s row, the following details appear horizontally:
Payment Method (Automatic or Manual)
Date Added
Sync Status
Bank Account Status
Active / Inactive Status
At the top of this view, you can toggle between Active and Inactive guides.
2. Bank Account Status Indicators
Each guide’s Bank Account Status will display one of two colors:
Red – Not Connected
The guide has not yet linked a bank account. They must open their Guide App and connect to Stripe in order to receive automatic payouts.Green – Connected
The guide’s bank account is active and linked through Stripe.
They’re ready to receive automatic payouts from trips assigned to them.
3. Fixing a Missing Connection
If a guide shows Not Connected:
Ask them to open the Brindlechute Guide App
Tap Me at the bottom right
Tap Bank Settings
Complete the Connect to Stripe setup
Once their bank account is linked, the status will update to green, confirming they’re ready for automatic payments.
4. Important: Stripe Setup Alone Is Not Enough
A guide’s bank account will not show as connected if they have set up Stripe but have not connected to your outfitter.
The guide must:
Open the Guide App
Go to the Outfitters tab
Connect to your outfitter
Full article here -> Understanding Sync Status.